Privacy Policy

At Shayona Logistics, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services in Melbourne.

1. Information We Collect

We may collect the following information:

Personal details: Name, contact number, email address, and business details.
Logistics information: Shipping addresses, delivery details, and tracking information.
Payment details: Billing information for invoicing and payment purposes.
Website usage data: IP address, browser type, pages visited, and other analytics information.

2. How We Use Your Information

Your information may be used to:

Provide, manage, and improve our logistics services.
Communicate with you regarding your shipments and deliveries.
Process payments and invoices securely.
Comply with legal and regulatory requirements.
Send updates, promotions, or service announcements (with your consent).

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information:

With service providers who assist in delivering our logistics services.
To comply with legal obligations or enforce our terms of service.
In connection with a business transfer, merger, or acquisition.

4. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, or alteration.

5. Your Rights

You have the right to:

Access, update, or request deletion of your personal information.
Opt out of marketing communications at any time.
Raise any privacy concerns or complaints with our team.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These help us analyse trends and improve our services.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

8. Contact Us

For any questions or concerns regarding your privacy or this policy, contact us at:

Shayona Logistics
Address: Melbourne, Australia

Phone: (03) 8457 0988